Privacy Statement

Effective Date: May 19, 2025

At Wolky.com, your privacy matters to us—big time. Whether you’re just browsing or placing your next favorite-shoe order, we want you to feel confident about how we handle your personal information. This Privacy Policy explains what we collect, how we use it, and what choices you have.

This policy complies with applicable U.S. laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), and reflects best practices across the U.S.

1. What We Collect (And Why)

We may collect the following categories of personal information when you use our site:

We do not collect sensitive personal information like race, religion, biometric data, or social security numbers.

2. How We Use Your Information

We use the information we collect to:

• Process and ship your orders

• Communicate with you about your order or account

• Send you product updates, back-in-stock alerts, and loyalty rewards

• Customize your shopping experience

• Prevent fraud and ensure website security

• Improve our products and services

We may also use anonymized data for internal analytics and performance tracking.

3. Loyalty Program: Wolky&Me

When you create an account, you’re automatically enrolled in our Wolky&Me loyalty program. You’ll get emails when:

• You earn points or store credit

• Your rewards are expiring

• We have exclusive offers for members

You can opt out of marketing emails anytime—just click “unsubscribe” at the bottom of any message.

4. Sharing Your Information

We do not sell your personal data—ever.

We may share information with trusted third parties who help us run our business, including:

• Payment processors

• Shipping partners

• Email service providers

• Customer support tools

These providers are only allowed to use your info as needed to perform their services for us.

5. Your Privacy Rights (CCPA/CPRA)

If you’re a California resident, you have the right to:

• Know what personal information we collect, use, and share

• Delete your personal information (with some exceptions)

• Opt-out of the sale or sharing of personal info (we don’t sell)

• Correct inaccurate personal information

• Limit the use of sensitive personal data (we don’t collect it)

To make a privacy rights request, contact us at service@wolky.com. We may need to verify your identity before proceeding.

6. Cookies & Tracking

We use cookies and similar tools to:

• Keep your cart full while you shop

• Remember your preferences

• Show you personalized product suggestions

• Track how our site is being used (via tools like Google Analytics)

You can disable cookies in your browser settings. Some features may stop working if you do.

7. Children’s Privacy

Wolky.com is not intended for use by children under 13. We do not knowingly collect personal information from children.

8. Data Retention

We keep your data only as long as needed to:

• Fulfill your orders

• Provide customer service

• Comply with legal obligations (e.g. taxes)

After that, we securely delete or anonymize your data.

9. Security

We use technical and organizational measures to protect your data. This includes encryption, secure payment processing, firewalls, and access restrictions.

10. Third-Party Links

Our website may include links to other websites. We’re not responsible for their privacy practices. Be sure to check their privacy policies before sharing information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll always post the most recent version on this page, with the effective date at the top.

12. Questions? Contact Us!

We’re here to help.

Wolky.com
Wolky North America Inc.
1419 West Auto Drive
Tempe, Arizona 85284
service@wolky.com