Returns

If you change your mind, you can return your items within 30 days of receiving them. A return form and return instructions are enclosed with your order.

Return your items as follows:

1. Return packaging

Place your shoes in the original shoebox and pack the shoebox in the shipping box in which you received your order, or in another shipping box. Seal the package properly so that nothing can fall out during shipping. Together with your order, you have received a UPS return label. Stick this label on the box and bring it to the nearest UPS station.

2. return shipping costs

Customers from the United States of America can return shoes free of charge via UPS by using the label you received together with the order.

Unfortunately, the free return procedure does not apply for returns from anywhere else than the United States of America. If you wish to return your order (or part of it) from outside the USA, then you will need to pay postage.

3. refunds

Once we have received your return, we will refund you the purchase price within 14 days (but most of the times, it will take 1-2 days). You will receive an email from us once your refund is made.